Privacy Policy

Last updated: June 2026

Rento is a Sydney rental-alert service. You message our WhatsApp bot with what you're looking for, and we notify you when a matching rental lists. This page explains what data we collect and how we use it.

What we collect

• Your phone number — so we can send you alerts on WhatsApp.
• Your search criteria — suburbs, budget, bedrooms and bathrooms you tell us.
• Your messages — the conversation you have with the bot, so it remembers context across messages.
• Your email — only if you join our waitlist on the website.

How we use it

• To find new rental listings that match your criteria and alert you.
• To remember your preferences and conversation so the bot is helpful.
• To operate, maintain and improve the service.

What we don't do

• We don't sell or rent your personal data to anyone.
• We don't send you spam — only the alerts and replies you ask for.

Third parties

• WhatsApp (Meta) delivers our messages; your chats are also subject to WhatsApp's own terms and privacy policy.
• Listing data is powered by Domain.
• We use trusted infrastructure providers (e.g. cloud hosting and database) to run the service.

Your choices

• Text STOP any time to pause alerts.
• Ask us to delete your data and we'll remove your profile, search and message history.

Contact

Questions or a data request? Message us on WhatsApp, or email benjamin420.hilton@gmail.com.

Rento is an early-access product. This policy is provided for transparency and may be updated as the service grows; it isn't legal advice.